General information for visitors

Information / Coronavirus

The opening of our houses is basically planned for Monday, 10 May 2021. 

According to the current legal situation, the opening status of the individual property depends on the regulations made by the competent local authority.

Fantaisie Palace is closed for the time being due to local COVID-19 regulations.

The official hygiene and conduct rules of course apply for visits to all the sights and notices will be posted in each place as a reminder.

Here you will find a list of currently open/ closed houses as well as FAQs for visiting our sights during the restrictions due to COVID-19.


 

Garden tools

Information for people with a handicap

Here you will find some information to prepare your visit to Fantaisie Palace if your mobility is restricted or if you are visually or hearing impaired.

 

Plan of Fantaisie Park

Here you will find a plan of Fantaisie Park.

 

Photography and filming

Photography and video recording for personal use only is permitted in Fantaisie Palace and Park (in the palace only without flash or tripod). We regret that wedding shootings inside are not possible. Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones / multicopters.

 

Bulky items

Bulky items may not be taken into the Garden Museum. Lockers are available for large bags, rucksacks, photo equipment etc.

 

Food and drink

No food and drink may be taken into the museum area. There is a café that can be reached from the palace foyer without barriers.

 

Free buggy hire

For conservational reasons you may not take your child’s pram or buggy into the exhibition rooms. Free buggies are available for the duration of your visit.

 

Dogs

No dogs or other animals may be taken into the Garden Museum. Unfortunately, we cannot offer supervision for animals brought along. Please keep dogs on an lead in the park.


 
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